The terms and conditions specified on this page are specific to orders on our website and for delivery to home gardeners in Ireland. Placing an order constitutes your acceptance thereof. Your statutory rights are not affected by any of these terms.
Heritage Bulbs is committed to supplying high quality products to recreational gardeners and households for personal use and not for resale. In accordance with the established custom of the trade, Heritage Bulbs will in no case be liable for more than the actual amount paid for a particular product on sale.
We will endeavour only to have products on our web site that are in stock and available for ordering. Varieties that are unavailable will be listed as such and will not be selectable. Should a specific variety not be available at the time of despatch, Heritage Bulbs will include a substitute where possible or send the item when stock becomes available. If no suitable substitutes are available, Heritage Bulbs will send a credit refund. Should there be a delay of more than 2 weeks with the delivery of your order, we will do our best to contact you with a revised delivery date.
Receiving Your Plants Order
We will ship your plants to you at the best time for planting. The sooner you can plant them up after arrival, the more successful you will be. We recommend that you prepare your soil, planting beds or patio containers ahead of time so you are ready to plant, or pot on, just as soon as your order arrives. Please ensure that you open the packaging immediately upon receipt, and carefully read through the instruction leaflet provided.
Our Personal Guarantee to You
We promise to supply products in prime condition. If for any reason you are not 100% delighted upon receipt of your order, please advise us by email or in writing within 7 days - this allows a replacement to be sent promptly to ensure you still have time to achieve total satisfaction from your purchases.
In exceptional circumstances, we will issue credit vouchers or a full refund for faulty goods. Our liability is restricted to the value of the goods ordered. We cannot accept responsibility for items which fail to grow due to extreme weather conditions, over- or under-watering, or which have not been cared for according to the easy-to-follow instructions supplied.
Our Shared Responsibility
We promise to supply you with vigorous, healthy products in prime condition. We only ask you to plant them according to the growing instructions provided to enable you to get the best possible performance from them. We do understand that when dealing with living plants, occasionally problems may arise despite our mutual best efforts. In these instances we ask you to draw the problems to our attention so that we may help wherever we can. We promise to do our job to the highest standards, and we rely on you to use your best endeavours to achieve the optimum results.
Limitation of liability
While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
Intellectual property and right to use
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.